BORDEAN, Ovidiu-Niculae; BORZA, Anca; POP, Zenovia Cristiana - In: Management & Marketing 8 (2013) Special-Issue, pp. 71-78
Business excellence strikes as state-of-the-art topics within quality management literature. In the past the focus was on total quality management as the main driver in this field. Nowadays the number of scholars who show an enlarged interest for the implementation of business excellence models...