Showing 1 - 6 of 6
Persistent link: https://www.econbiz.de/10008270673
Persistent link: https://www.econbiz.de/10008640537
Persistent link: https://www.econbiz.de/10009974231
Persistent link: https://www.econbiz.de/10009266436
Persistent link: https://www.econbiz.de/10008443963
This study examines the effects of the two dimensions of web aesthetics, aesthetic formality and aesthetic appeal, on consumers' perceived online service quality and satisfaction during service encounter. The findings showed that, between task-oriented and task-free consumers, the patterns of...
Persistent link: https://www.econbiz.de/10008871559