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Cranage, David A.
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International journal of hospitality management
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Tourism management : research, policies, practice
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Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10010102394
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2
Personalisation–privacy paradox: The effects of personalisation and privacy assurance on customer responses to travel Web sites
Lee, Chung Hun
;
Cranage, David A.
- In:
Tourism management : research, policies, practice
32
(
2011
)
5
,
pp. 987-995
Persistent link: https://www.econbiz.de/10008995213
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