customer expectations, perceptions and the actual state of performance. The results of the study would be able to recognize the …

understanding their satisfaction. These considerations refer to variables traditionally left out of economic analysis, which focuses … instead on the final payoff and not on its relation to preferences or satisfaction, which are deemed non-measurable. On the … contrary, this work has shown that consistent data emerge by simply asking players to express preferences and satisfaction …

This study shows the remarkable similarity in the interests, motivations, perceptions and satisfaction levels of the …-term residents, mostly homeowners, welcome the changes and express their strong satisfaction with their neighbourhood and community …

satisfaction, who are trying to understand customer needs and expectations and to fulfill them properly. Only those online store …. Customer loyalty is generated by many factors, which include satisfaction, service quality, customer expectations and …