This article provides a comparative analysis of the performance of the credit growth variable compared to the credit-to-GDP ratio as an early warning indicator of banking crises. We find that both variables correctly detect expansive credit growth leading to financial stability problems....

There are many factors that determine the success of a manager in the exercise of their activity. There is agreement in considering that, among all of them, training and qualification have an outstanding influence. Also, manager’s intellectual capitalization can be carried out by different...

This article contributes to the emerging e-service quality literature by adopting a different approach to the dominant focus in previous research. The work centres on the internal perspective of organisation, studies the pure service sector and subjects the personal sales channel and the...