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cities. In this paper, we investigate four multicriteria decision making (MCDM) techniques namely TOPSIS, VIKOR, SAW and GRA …
Persistent link: https://www.econbiz.de/10011098277
-orientedness, competence, tangibles and convenience. A methodological innovation in this study has been in the use of TOPSIS in the field of … customer-perceived service quality. TOPSIS has been used to evaluate and ranking the relative performance of the banks across …
Persistent link: https://www.econbiz.de/10005050673
solution (TOPSIS) methodology as multi-criteria decision making technique. Further this paper proposed a conceptual model as …
Persistent link: https://www.econbiz.de/10011106330
The need for successful knowledge sharing is critical for knowledge management (KM). The objective of this study is to identify and measure the perceived importance of knowledge sharing barriers (KSBs) in organisation. These KSBs have been categorised into the six different levels namely...
Persistent link: https://www.econbiz.de/10010883043
Since Bertoluzza et al.’s metric between fuzzy numbers has been introduced, several studies involving it have been developed. Some of these studies concern equivalent expressions for the metric which are useful for either theoretical, practical or simulation purposes. Other studies refer to...
Persistent link: https://www.econbiz.de/10011000633
This study is aimed at measuring and summarizing the perceived and expected service quality of passengers of an international airline and to provide the passengers' opinions to the decision makers employing fuzzy logic. The appropriate fuzzification procedure was determined to be the trapezoidal...
Persistent link: https://www.econbiz.de/10011009152
Впервые сформулированы и доказаны утверждения, показывающие, что при выполнении определенных условий арифметические операции над нечеткими числами LR-типа и...
Persistent link: https://www.econbiz.de/10011270559
Впервые предложены утверждения, позволяющие сводить арифметические операции над нечеткими числами LR-типа к арифметическим операциям над комплексными числами...
Persistent link: https://www.econbiz.de/10011270593
This paper presents the following definition which is a natural combination of the definitions for asymptotically equivalent and λ-statistical convergence of fuzzy numbers. The two sequences [X] and [Y] of fuzzy numbers are said to be asymptotically λ-statistical equivalent of multiple L...
Persistent link: https://www.econbiz.de/10005080806
This study is aimed at measuring and summarizing the perceived and expected service quality of passengers of an international airline and to provide the passengers' opinions to the decision makers employing fuzzy logic. The appropriate fuzzification procedure was determined to be the trapezoidal...
Persistent link: https://www.econbiz.de/10010534596