-established conventional banks offering Islamic products and services. In this study, we focus on the 'Islamic Bank of Britain' the only … indigenous bank of its kind in UK. The attempt is made to assess the degree of customer awareness, satisfaction as well as … satisfaction, there few respondents also have expressed their dissatisfaction with some of the Islamic bank's services. …

The analysis of their responses revealed a certain degree of satisfaction of many of the Islamic bank's facilities and … products. The respondents expressed their dissatisfaction with some of the Islamic bank's services. Although the respondents …