Calculating the process driven value of RFID investments is very difficult. It is important to understand the concrete contribution of an RFID system for the planning and configuration of individual processes, especially among supply chain stakeholders. However, profitability analyses in...

Creativity is an important precondition of innovation. However, the management of creativity-intensive processes (CIPs) is beyond the scope of standard methodologies for business process standardization and automation because of the contradictory properties of CIPs, which require both process...