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Customer Satisfaction with Electronic Service Encounters
Massad, Nelson
;
Heckman, Robert
;
Crowston, Kevin
- In:
International journal of electronic commerce : IJEC
10
(
2006
)
4
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pp. 73-104
Persistent link: https://www.econbiz.de/10007283799
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Strategic Planning for Information Technology: The Line Manager's Critical Role
Heckman, Robert
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Information strategy : the executive's journal
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1998
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4
,
pp. 7-13
Persistent link: https://www.econbiz.de/10008361715
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Electronic communication and new organizational forms : a coordination theory approach
Crowston, Kevin
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1994
Persistent link: https://www.econbiz.de/10004356167
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A Coordination Theory Approach to Organizational Process Design
Crowston, Kevin
- In:
Organization science : a journal of the Institute for …
8
(
1997
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2
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pp. 157-175
Persistent link: https://www.econbiz.de/10007373761
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Tools for Inventing Organizations: Toward a Handbook of Organizational Processes
Malone, Thomas W.
;
Crowston, Kevin
;
Lee, Jintae
; …
- In:
Management science : journal of the Institute for …
45
(
1999
)
3
,
pp. 425-443
Persistent link: https://www.econbiz.de/10006096803
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An Approach to Evolving Novel Organizational Forms
Crowston, Kevin
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Computational and mathematical organization theory
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1996
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1
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pp. 29-48
Persistent link: https://www.econbiz.de/10006102430
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F: COMPUTING AND INFORMATION SYSTEMS - Coordination and collective mind in software requirements development
Crowston, Kevin
;
Kammerer, Ericka Eve
- In:
Operations research, Management science : OR MS ; the …
38
(
1998
)
6
,
pp. 687-692
Persistent link: https://www.econbiz.de/10006520764
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A coordination theory approach to organizational process design
Crowston, Kevin
- In:
Operations research, Management science : OR MS ; the …
37
(
1997
)
5
,
pp. 501-504
Persistent link: https://www.econbiz.de/10006525001
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FEATURES - Doctoral Student Issues. "The On-line Ph.D. as Computer-supported Work"
Crowston, Kevin
- In:
Decision line
31
(
2000
)
4
,
pp. 10-11
Persistent link: https://www.econbiz.de/10008217629
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Bug Fixing Practices within Free-Libre Open Source Software Development Teams
Crowston, Kevin
;
Scozzi, Barbar
- In:
Journal of database management : JDM ; an official …
19
(
2008
)
2
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pp. 1-30
Persistent link: https://www.econbiz.de/10008221216
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