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investigation of the impact of quality of online banking services on customer's trust, overall satisfaction and finally e … banking. The results of the logistic regression indicate that the independent variables of trust, quality of alternative e …
Persistent link: https://www.econbiz.de/10010669008
such as lack of customers' trust and safety, lack of employees' participation in banking industry improvement, and lack of …
Persistent link: https://www.econbiz.de/10010669357
This paper describes a comparative study about the issues in the current e-banking services among the young consumers between two nations: China vs. USA. As the attitude and usage of young consumers will be a good indicator for the trend of e-banking service in the future, and different cultures...
Persistent link: https://www.econbiz.de/10008592707
This paper describes a comparative study about the issues in the current e-banking services among the young consumers between two nations: China vs. USA. As the attitude and usage of young consumers will be a good indicator for the trend of e-banking service in the future, and different cultures...
Persistent link: https://www.econbiz.de/10008539376
The Financial System Stability Assessment of Morocco reviews the reform program that is aimed at establishing a modern, market-oriented financial system that optimizes the mobilization of savings and the allocation of financial resources. It reviews the modernization of the banking sector and...
Persistent link: https://www.econbiz.de/10005252926
We explore the evolution of business models over time in five Finnish organisations from the banking, insurance or retail sector. The scope of the banking services to consumers has been extended in traditional banks from basic banking services to asset management, insurance and expert services....
Persistent link: https://www.econbiz.de/10009352619
This paper presents key findings of the Financial System Stability Assessment, including Reports on the Observance of Standards and Codes on Monetary and Financial Policy Transparency, Banking Supervision, and Payment Systems for the United Arab Emirates (UAE). The UAEs financial sector and...
Persistent link: https://www.econbiz.de/10005825402
A survey of the financial systems of Caribbean countries reveals systems dominated by banks, with services widely available. Jamaica is the only country to have experienced a financial crisis. The paper describes recent improvements in the regulatory framework, and examines factors, which affect...
Persistent link: https://www.econbiz.de/10005768880
Banking through electronic channels has gained increasing popularity in recent years. This system, popularly known as 'e-banking', provides alternatives for faster delivery of banking services to a wide range of customers. This study aims to collect customers' opinions regarding the importance...
Persistent link: https://www.econbiz.de/10008539401
In this paper, we examine the internet banking services that Greek commercial banks are offering. We also present the associated costs and fees that customers face when using these services. The findings show that there are disparities in the fees that Greek commercial banks impose on their...
Persistent link: https://www.econbiz.de/10008539413