performance on a sample of 346 bank managers in Jordan, integrating service quality, service quality implementation, and … improving a bank's image. The study findings have significant implications for bank managers in Jordan in relation to the … and bank performance. Drawing on relevant literature, the author empirically tested a model of service quality and …

performance on a sample of 346 bank managers in Jordan, integrating service quality, service quality implementation, and … improving a bank's image. The study findings have significant implications for bank managers in Jordan in relation to the … and bank performance. Drawing on relevant literature, the author empirically tested a model of service quality and …

apparent paradoxes with respect to ERP systems and KM (knowledge management). …

Background: The application and introduction of ERP systems have become a central issue for management and operation of … their efficiency, effectiveness, and to manage better the resources outside the company. The primary task of ERP systems is … to achieve the before-mentioned objectives. Objective: The selection of a particular ERP system has a decisive effect on …

bookkeeping using ERP and IT modelling and process analysis tools. The proposed approach will enable students to develop an …

The main objective of this research was to verify the contribution of the ERP systems to the quality of managerial …-sized Brazilian companies. Our analysis showed that the majority of the companies sampled (86%) had implemented the ERP systems. It … information, even though the ERP enhanced some analysis when balanced scorecard was adopted, information relating to estimated …

In this research, the selection and implementation of ERP Systems will be discussed. The ERP concept, the selection … process, and the importance of selecting a certain ERP solution for the companies will also be dealt with. However …, implementation of ERP software brings not only benefits, but also incurs costs. After the literature review of ERP implementation …

of next-generation Enterprise Resource Planning (ERP) systems mainly depends on making intelligent systems more useful … have given multiple decisions as output. Vagueness handling is possible on the internet and this helps the evolution of ERP …

found that the Enterprise Resource Planning (ERP) system (an Online Transaction Processing (OLTP) system) primarily supports …

disturbing events. More precisely, we demonstrate how this approach can support engineering change order processing in ERP … a real-time discrete event simulation model can be integrated within an ERP and MES system platform. [Received 26 …