One of elements which have received considerable attention in relationship marketing is customer loyalty. Brand is one of construct contributes to the formation of customer loyalty. Thus this study investigates the relationship between customer loyalty and brand. In this regards, using...

This paper models and measures the profit improvement trucking companies can achieve by collaborating with their clients to obtain advance load information (ALI). The main approach is to formulate a comprehensive and flexible mixed integer mathematical model and implement it in a dynamic rolling...

Using the context of queue operations at a major Canada–US commercial border crossing for truck-borne trade flows, we report on a computer simulation study to predict the likely impacts of smoothing those flows. We quantify the operational and resource efficiencies of smoothing for...