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Discerning competitive strategy through an assessment of competitive methods

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.; … - In: The Service Industries Journal 34 (2014) 12, pp. 974-998

This cross-sectional study of Portuguese service organizations seeks to determine the level of alignment of competitive methods with strategy typologies covered in the business literature. Surveyed firms were asked to indicate their level of utilization of several competitive methods. The...

Persistent link: https://www.econbiz.de/10010973621

The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport

Bezerra, George C.L.; Gomes, Carlos F. - In: Journal of Air Transport Management 44-45 (2015), pp. 77-81

The objective of this paper is twofold. First, to identify service quality dimensions related to airports. Second, to examine the effects of those dimensions on passenger's overall satisfaction with an airport together with variables related to passenger characteristics. Data from an extensive...

Persistent link: https://www.econbiz.de/10011264102

Key performance factors of manufacturing effective performance: The impact of customers and employees

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, Jo`Oo V. - In: The TQM magazine : the international bi-monthly for … 18 (2006) 4, pp. 323-340

Persistent link: https://www.econbiz.de/10007269835

Project management in the context of organizational change: The case of the Portuguese public sector

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: International journal of public sector management : IJPSM 21 (2008) 6-7, pp. 573-585

Persistent link: https://www.econbiz.de/10008145611

Performance measurement practices in manufacturing firms revisited

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: International journal of operations & production … 31 (2011) 1, pp. 5-31

Persistent link: https://www.econbiz.de/10008768572

Performance management in service operational settings: a selective literature examination

Yasin, Mahmoud M.; Gomes, Carlos F. - In: Benchmarking : an international journal ; BIJ 17 (2010) 2, pp. 214-232

Persistent link: https://www.econbiz.de/10008404449

An empirical investigation of manufacturing performance measures utilization: The perspectives of executives and financial analysts

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, JoÒo V. - In: The international journal of productivity and … 56 (2007) 3, pp. 187-204

Persistent link: https://www.econbiz.de/10007771888

Project management in the context of organizational change: The case of the Portuguese public sector

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: International journal of public sector management : IJPSM 21 (2008) 6, pp. 573-585

Persistent link: https://www.econbiz.de/10008094818

An examination of manufacturing organizations' performance evaluation: Analysis, implications and a framework for future research

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: International journal of operations & production … 24 (2004) 5-6, pp. 488-513

Persistent link: https://www.econbiz.de/10007788373

An examination of manufacturing organizations' performance evaluation: Analysis, implications and a framework for future research

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: International journal of operations & production … 24 (2004) 5, pp. 488-513

Persistent link: https://www.econbiz.de/10007788694