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of Internet retailing. This study identifies four distinct categories of Internet retailing, develops a separate quality … quality dimensions was performed. Findings All four categories of Internet retailing involve the quality dimensions of … electronic). Research Implications There are four category-specific variations of Internet retailing quality. This study provides …
Persistent link: https://www.econbiz.de/10009457293
The quality is a key factor of consumer satisfaction and the company’s competitiveness in the market. In this paper we …
Persistent link: https://www.econbiz.de/10008473479
€™ reservation price differential and perceived quality differential between national brand and store brand. Our approach draws upon … decomposing it into Quality Equity and Non-Quality Equity.. We then employ the approach and estimate brand equity using data on 20 … comes from non-quality equity or brand image. Finally, our study identifies several category and consumer characteristics …
Persistent link: https://www.econbiz.de/10008579403
Retailing is rapidly becoming a global industry and many retailers are expanding to foreign markets. However, several …
Persistent link: https://www.econbiz.de/10009437940
Grocery shopping is an essential and routine activity. Although long regarded the responsibility of the female spouse, modern social and demographic shifts are causing men to become more engaged in this task. This is the first study to analyse gender differences with respect to the criterion of...
Persistent link: https://www.econbiz.de/10009438018
Family grocery shopping is the accepted domain of women; however, modern social and demographic movements challenge traditional gender roles with in the family structure. Men now engage in grocery shopping more freely and frequently, yet the essence of male shopping behaviour and beliefs present...
Persistent link: https://www.econbiz.de/10009438019
Retail productivity measurement has commonly used ratios of outputs, such as sales, and input factors like capital and labour to measure different facets of productivity. However, these store-specific ratios are also likely to be influenced by other context-specific factors affecting the...
Persistent link: https://www.econbiz.de/10009441648
Examines the role and importance of customer-contact personnel in the marketing of a bank's financial services and the importance of customer service in retail banking. Customer-contact personnel from suburban branches of an Australian retail bank identified their level of agreement with...
Persistent link: https://www.econbiz.de/10009475228
We investigate the microeconomic effects of labor regulations that protect employment and are expected to increase rigidity in labor markets. We exploit a unique outlet-level dataset obtained from a multinational food chain operating 2,525 similar retail outlets in 43 countries outside the...
Persistent link: https://www.econbiz.de/10009476940
establishing Internet retailing as a distinct, credible and productive domain. Arguably, a critical step in advancing involves … in its own right are considered relative to the current state of Internet retailing. This highlights that just as …, definitions and classifications and that this may inhibit the advancement of Internet retailing knowledge by disguising conceptual …
Persistent link: https://www.econbiz.de/10009457656