The key to life is entitled to keep customers satisfied. Customer satisfaction is undoubtedly one of the most strategic subjects in recent decades. As the global economy, it is said, are clients who are determining the survival of the company. Since this research is to assess customer...

Following new theories and researches in management, organizational culture is becoming increasingly important and has established one of the main and focal discussions of management. Also for today's organizations is a necessity total quality management for organizational viability and...

Undoubtedly, entrepreneurship in organization, has significantly share to the success and organizational promotion and On the other hand today, increased competition in the fields of the business throughout the world, and also increased in Iran than in the past and keep customers and increase...

The main argument of this research is to find out if there is a meaningful relationship between organizational climate, organizational commitment and innovation in Cement West Co. of Kermanshah. Organizational climate is considered as independent variable and organizational commitment and...

Productivity is a primary objective of increasing competition in modern economy and any increase in productivity level helps development of organization in the competitive market. The purpose of this paper is to investigate the relationship between operating leverage, financial leverage,...

Today, sports tourism, the fastest growing segments of the global tourism industry, is considered. Sport Tourism is a notion that, in recent decades, not only the exchange of good for the country, provides, but also in the development of culture and health, is involved. The country benefiting...

Since Iran has become a member of world trade organization (WTO) and due to arrival of foreign rivals to national financial markets, Iranian banks need to develop their services in the line with technological changes and to turn to e-banking. One of major obstacles to the way of e-banking...

One of the challenges in contemporary zone of management and organizational behavior is to create and strengthen social capital. Social capital arises from individuals trying to help people build trust, relationships and cooperation. Without social capital, employees are not able to share...

Since Iran has become a member of world trade organization (WTO) and due to arrival of foreign rivals to national financial markets, Iranian banks need to develop their services in the line with technological changes and to turn to E-banking. One of major obstacles to the way of E-banking...

Today, most of banks are faced with a dynamic environment that according to the competitive situation and existing conditions on market, attract and retain customers have their own agenda so this study pay to study the effects of development of Ebanking on customer satisfaction levels of Refah...