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Aksoy, Lerzan
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Environmental, Social and Governance (ESG) metrics do not serve services customers : a missing link between sustainability metrics and customer perceptions of social innovation
Aksoy, Lerzan
;
Buoye, Alexander John
;
Fors, Maja
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 565-577
Persistent link: https://www.econbiz.de/10013325711
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