Foreword -- What is engagement? -- Why engage, involve, and motivate employees? -- 5-step method to engage, involve, and motivate employees -- Step 1 -- Find projects to pull people -- Step 2 -- Ask for ideas on specific improvements -- Step 3 -- Set time targets to test ideas and complete...

Authors -- Introduction: engagement : what is it and why do it? -- Step 1: Find something to improve : something that makes your job easier -- Step 2: Offer ideas on how to improve a process, product, or service and ask your co-workers for their help -- Step 3: Test your ideas -- Step 4:...

Authors -- Introduction: engagement : what is it and why do it? -- Step 1: Find something to improve : something that makes your job easier -- Step 2: Offer ideas on how to improve a process, product, or service and ask your co-workers for their help -- Step 3: Test your ideas -- Step 4:...