Preface to the 10th edition -- Managing people -- How to treat people right -- How to motivate people -- How to be a better leader -- How to be an engaging manager -- How to manage performance -- How to handle difficult situations with people -- How to provide feedback -- Developing people --...

"This ninth edition of the best-selling How to be an Even Better Manager covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself. Thoroughly revised and updated,...