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Using work design to motivate customer-oriented behaviors

Rayburn, Steven W.; Gilliam, David A. - In: The service industries journal 36 (2016) 7/8, pp. 339-355

Persistent link: https://www.econbiz.de/10011564148

Individual job redesign : job crafting interventions in healthcare

Gordon, Heather J.; Demerouti, Evangelia; Le Blanc, … - In: Journal of vocational behavior 104 (2018), pp. 98-114

Persistent link: https://www.econbiz.de/10011806946

Improving service employee work affect : the transformative potential of work design

Rayburn, Steven W. - In: The journal of services marketing 28 (2014) 1, pp. 71-81

Persistent link: https://www.econbiz.de/10010344163

Does work engagement increase person-job fit? : the role of job crafting and job insecurity

Lu, Chang-qin; Wang, Hai-jiang; Lu, Jing-jing; Du, Dan-yang - In: Journal of vocational behavior 84 (2014) 2, pp. 142-152

Persistent link: https://www.econbiz.de/10010372454

Beyond the demand-control model : thriving on high job demands and resources

Bakker, Arnold B.; Veldhoven, Marc van; Xanthopoulou, … - In: Journal of personnel psychology 9 (2010) 1, pp. 3-16

Persistent link: https://www.econbiz.de/10003952528

Playful work design, engagement and performance : the moderating roles of boredom and conscientiousness

Dishon-Berkovits, Miriam; Bakker, Arnold B.; Peters, Pascale - In: International journal of human resource management 35 (2024) 2, pp. 256-283

Persistent link: https://www.econbiz.de/10014446034

From job crafting to job quitting? : testing a wise proactivity perspective

Junker, Tom L.; Fong, Christine Yin Man; Gorgievski, Marjan - In: Career development international 28 (2023) 6/7, pp. 666-685

Persistent link: https://www.econbiz.de/10014494283

Playful work design : conceptualization, measurement, and validity

Scharp, Yuri S.; Bakker, Arnold B.; Breevaart, Kimberley; … - In: Human relations : towards the integration of the social … 76 (2023) 4, pp. 509-550

Persistent link: https://www.econbiz.de/10014246698

Job crafting and playful work design : links with performance during busy and quiet days

Bakker, Arnold B.; Hetland, Jørn; Olsen, Olav Kjellevold; … - In: Journal of vocational behavior 122 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012591208

The Influence of Pandemic-Related Workplace Safety Practices on Frontline Service Employee Wellbeing Outcomes

Subramony, Mahesh; Golubovskaya, Maria; Keating, Byron; … - 2022

The COVID-19 pandemic has exposed the vulnerability of frontline employee (FLEs) to infections and other hazards, and highlighted the importance of workplace safety practices (WSP) for service organizations. In response to the critical issue of service safety, we developed and empirically tested...

Persistent link: https://www.econbiz.de/10014087788