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~person:"Ball, Joan"
~person:"Baluku, Martin"
~subject:"Personality psychology"
~subject:"Soziologie"
~type_genre:"Aufsatz in Zeitschrift"
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Ball, Joan
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Journal of service theory and practice : JSTP
1
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
1
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ECONIS (ZBW)
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Delight and the grateful customer : beyond joy and surprise
Ball, Joan
;
Barnes, Donald C.
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 250-269
Persistent link: https://www.econbiz.de/10011603069
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Positive mindset and entrepreneurial outcomes : the magical contributions of psychological resources and autonomy
Baluku, Martin
;
Kikooma, Julius Fred
;
Otto, Kathleen
- In:
Journal of small business and entrepreneurship : JSBE ; …
30
(
2018
)
6
,
pp. 473-498
Persistent link: https://www.econbiz.de/10011943478
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