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~person:"Bekaert, Geert"
~person:"Kindström, Daniel"
~subject:"Service industry"
~subject:"Service quality"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
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Service industry
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11
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11
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10
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8
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8
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7
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21
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Bekaert, Geert
Kindström, Daniel
Han, Heesup
39
Mattila, Anna S.
28
Prentice, Catherine
28
McColl-Kennedy, Janet R.
22
Prybutok, Victor R.
22
Edvardsson, Bo
21
Gustafsson, Anders
21
Sharma, Piyush
21
Gallouj, Fai͏̈z
20
Witell, Lars
19
Rubalcaba-Bermejo, Luis
17
Shahin, Arash
17
Walsh, Gianfranco
17
Wong, IpKin Anthony
17
Jang, Soocheong
16
Kowalkowski, Christian
16
Broadberry, Stephen N.
15
Sparks, Beverley
15
Söderlund, Magnus
15
Kanas, Angelos
14
Balaji, M. S.
13
Bilgihan, Anil
13
Gil-Alaña, Luis A.
13
Gong, Taeshik
13
Guchait, Priyanko
13
O'Cass, Aron
13
Peel, David
13
Ryu, Kisang
13
Wirtz, Jochen
13
Djellal, Faridah
12
Gebauer, Heiko
12
Hyun, Sunghyup Sean
12
O'Mahony, Mary
12
Roy, Sanjit
12
Ali, Faizan
11
Cheng, T. C. E.
11
Collier, Joel E.
11
Grégoire, Yany
11
Gursoy, Dogan
11
Hamori, Shigeyuki
11
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The journal of business & industrial marketing
5
The journal of finance : the journal of the American Finance Association
3
The review of financial studies
3
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
1
Journal of business research : JBR
1
Journal of economic dynamics & control
1
Journal of international money and finance
1
Journal of monetary economics
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
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ECONIS (ZBW)
21
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1
A lean approach for service productivity improvements : synergy or oxymoron?
Carlborg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 291-304
Persistent link: https://www.econbiz.de/10009769857
Saved in:
2
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
3
What service transition? : rethinking established assumptions about manufacturers' service-led growth strategies
Kowalkowski, Christian
;
Windahl, Charlotta
;
Kindström, …
- In:
Industrial marketing management : the international …
45
(
2015
),
pp. 59-69
Persistent link: https://www.econbiz.de/10010530577
Saved in:
4
Enabling service innovation : a dynamic capabilities approach
Kindström, Daniel
;
Kowalkowski, Christian
;
Sandberg, Erik
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1063-1073
Persistent link: https://www.econbiz.de/10009756195
Saved in:
5
Service process modularization and modular strategies
Carlborg, Per
;
Kindström, Daniel
- In:
The journal of business & industrial marketing
29
(
2014
)
4
,
pp. 313-323
Persistent link: https://www.econbiz.de/10010382815
Saved in:
6
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
7
Service innovation in business-to-business firms
Kindström, Daniel
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010248158
Saved in:
8
Service innovation in product-centric firms : a multidimensional business model perspective
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 96-111
Persistent link: https://www.econbiz.de/10010248166
Saved in:
9
Editorial: Service innovation in business-to-business firms
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 93-95
Persistent link: https://www.econbiz.de/10010248167
Saved in:
10
Service flexibility : conceptualizing value creation in service
Brozovic, Danilo
;
Nordin, Fredrik
;
Kindström, Daniel
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
6
,
pp. 868-888
Persistent link: https://www.econbiz.de/10011599353
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