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Interpretive structural modeling for E-electricity utility service
Satapathy, Suchismita; Patel, S. K.; Biswas, A.; … - In: Service business 6 (2012) 3, pp. 349-367
Persistent link: https://www.econbiz.de/10009613980
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Service quality evaluation in electricity utility industry : an empirical study in India
Satapathy, Suchismita; Patel, S. K.; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10009488123
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A methodology to measure the service quality of online shopping of electronic goods in India
Satapathy, Suchismita; Patel, S. K.; Biswas, A.; … - In: International journal of Indian culture and business … 6 (2013) 2, pp. 227-247
Persistent link: https://www.econbiz.de/10009741352
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Service satisfaction in E_electricity service in Odisha ( a state of India) by structural equation modeling
Satapathy, Suchismita; Mahapatra, Siba Sankar; Patel, S. K. - In: Benchmarking : an international journal ; BIJ 21 (2014) 4, pp. 634-650
Persistent link: https://www.econbiz.de/10010385857
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A methodology to measure the service quality of online shopping of electronic goods in India
Satapathy, S.; Patel, S. K.; Biswas, A.; Mishra, P. D. - In: International journal of Indian culture and business … 6 (2013) 2, pp. 227-247
Persistent link: https://www.econbiz.de/10010117397
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Service quality evaluation in electricity utility industry : an empirical study in India
Satapathy, S.; Patel, S. K.; Mahapatra, S. S.; Beriha, G. S. - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10009885589