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Blut, Markus
Wang, Cheng
195
Greenwood, Jeremy
40
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Understanding anthropomorphism in service provision : a meta-analysis of physical robots, chatbots, and other AI
Blut, Markus
;
Wang, Cheng
;
Wünderlich, Nancy V.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
4
,
pp. 632-658
Persistent link: https://www.econbiz.de/10012587368
Saved in:
2
Technology readiness : a meta-analysis of conceptualizations of the construct and its impact on technology usage
Blut, Markus
;
Wang, Cheng
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 649-669
Persistent link: https://www.econbiz.de/10012293323
Saved in:
3
Factors influencing the acceptance of self-service technologies : a meta-analysis
Blut, Markus
;
Wang, Cheng
;
Schoefer, Klaus
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 396-416
Persistent link: https://www.econbiz.de/10011606717
Saved in:
4
Testing the performance of online recommendation agents : a meta-analysis
Blut, Markus
;
Ghiassaleh, Arezou
;
Wang, Cheng
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 440-459
Persistent link: https://www.econbiz.de/10014461662
Saved in:
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