Antony, Jiju; Lizarelli, Fabiane Letícia; Fernandes, … - In: International Journal of Quality & Reliability Management 36 (2019) 10, pp. 1699-1720
Purpose: Process improvement initiatives, such as Lean, Six Sigma and Lean Six Sigma, typically have common characteristics that are carried through projects. Whilst a project’s performance is an important determinant of the successful implementation of continuous improvement (CI)...