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Brown, Ann
De Chernatony, Leslie
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Journal of marketing management : MM
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The service industries journal
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Testing Gronroos' Model in the Financial Services Sector
Sanghera, Jackie
;
Chernatony, Leslie de
;
Brown, Ann
- In:
The service industries journal
22
(
2002
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10006259803
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Harnessing the power of database marketing
Lewington, John
;
Chernatony, Leslie de
;
Brown, Ann
- In:
Journal of marketing management : MM
12
(
1996
)
4
,
pp. 329-346
Persistent link: https://www.econbiz.de/10007000779
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