Grundlagen des Service Value -- Messung des Service Value -- Management des Service Value -- Service Value bei Produkt-Service-Bündeln -- Interner Service Value -- Branchenspezifische Besonderheiten des Service Value.

Part I: New Challenges for Change (Management) -- Part II: The Role of Cooperation, Co-determination and Networks in Organizing Change -- Part III: Re-thinking Change in the Context of Open Innovation -- Part IV. Influences of Markets and Regulation on Change -- Part V. From Theory to Practice:...

This book offers a comprehensive treatment of the economic and technical foundations for new organizational forms, relations and processes. It provides a wide range of underlying concepts and frameworks that help the reader understand the major forces driving organizational and marketplace...