in Tourism) united various experts - practitioners as well as researchers - to exchange their experiences, ideas and … visions in the sector of tourism and information technology (IT). The proceedings of the conference provide an international … topics are treated in this year’s volume: - knowledge management in tourism - changing consumer behaviour through information …

industries. Tourism and hospitality have dramatically changed by the ICTs and the Internet and gradually emerge as the leading … industry on online expenditure. The Internet revolutionised traditional distribution models, enabled new entries propelled both … of ICTs and the perceived advantages and disadvantages of Internet distribution for small and medium-sized hospitality …

illustrate the theory and issues to finally present a big picture of innovative and successful ICT usage in the tourism sector …: Hospitality; Intermediaries; Destinations; Transportation; IT-Systems in Tourism; and Mobile Systems and Services. With …

of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses …. The work demonstrated that the airline industry was using the Internet to improve its distribution strategy and reduce …