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Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3-4, pp. 310-330
Persistent link: https://www.econbiz.de/10007103441
Cover Image
Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3-4, pp. 310-330
Persistent link: https://www.econbiz.de/10007104706
Cover Image
Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3, pp. 310-330
Persistent link: https://www.econbiz.de/10007105370
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The development of an outsourcing process model
Marshall, Donna; Lamming, Richard; Fynes, Brian; Burca, … - In: International journal of logistics : research and … 8 (2005) 4, pp. 347-359
Persistent link: https://www.econbiz.de/10006011983