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Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei; Lu, Ying; Miao, Li; Cai, Liping A.; Wang, Chen-ya - In: Tourism management : research, policies, practice 59 (2017), pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
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Modeling event attendees' experiences during customer-customer encounters (CCEs)
Wei, Wei; Miao, Li; Cai, Liping A.; Adler, Howard - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2085-2102
Persistent link: https://www.econbiz.de/10011783565
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The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei; Miao, Li; Cai, Liping A.; Adler, Howard - In: International journal of hospitality management 31 (2012) 3, pp. 764-771
Persistent link: https://www.econbiz.de/10009544310
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The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei; Miao, Li; Cai, Liping A.; Adler, Howard - In: International journal of hospitality management 31 (2012) 3, pp. 764-772
Persistent link: https://www.econbiz.de/10009846376