Similar Search Results

The market orientation-performance link: the role of service reliability

Caruana, Albert; Pitt, Leyland; Ewing, Michael - In: The Service Industries Journal 23 (2003) 4, pp. 25-41

Delivering what is promised has been defined in the service quality literature as the dimension of reliability. It has also been identified as the single most important dimension of service quality. The 1990s have witnessed extensive work in the marketing literature on the construct of market...

Persistent link: https://www.econbiz.de/10010620888

Market orientation and performance in the public sector : the role of organisational commitment

Caruana, Albert; Ramaseshan, B.; Ewing, Michael - 1996

Persistent link: https://www.econbiz.de/10000973818

Strategic human resource effectiveness, internal marketing and performance in the public sector

Ewing, Michael; Caruana, Albert - In: International employment relations review 5 (1999) 1, pp. 15-27

Persistent link: https://www.econbiz.de/10001600935

How corporate reputation, quality, and value influence online loyalty

Caruana, Albert; Ewing, Michael - In: Journal of business research : JBR 63 (2010) 9/10, pp. 1103-1110

Persistent link: https://www.econbiz.de/10008652762

Industrial and social networks in Asian collectivist societies

Ewing, Michael; Napoli, Julie; Caruana, Albert - In: The journal of contemporary issues in business and … 6 (2000) 2, pp. 25-32

Persistent link: https://www.econbiz.de/10003182392

The Market Orientation-Performance Link: The Role of Service Reliability

Caruana, Albert; Pitt, Leyland; Ewing, Michael - In: The service industries journal 23 (2003) 4, pp. 25-41

Persistent link: https://www.econbiz.de/10006253088

Some Consequences of Guanxi: A Sino-Singaporean Perspective

Ewing, Michael; Caruana, Albert; Wong, Henry - In: Journal of international consumer marketing 12 (2000) 4, pp. 75-90

Persistent link: https://www.econbiz.de/10007116111