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~person:"Chaloupka, Frank J."
~person:"Han, Heesup"
~person:"Huber, Frank"
~person:"Janssen, Maarten C. W."
~type_genre:"Firmeninformation"
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
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