Online reviews are a powerful means of propagating the reputations of products, services, and even employers. However, existing research suggests that online reviews often suffer from selection bias – people with extreme opinions are more motivated to share them than people with moderate...

Online reviews are a powerful means of propagating the reputations of products, services, and even employers. However, existing research suggests that online reviews often suffer from selection bias - people with extreme opinions are more motivated to share them than people with moderate...

Online reviews are a powerful means of propagating the reputations of products, services, and even employers. However, existing research suggests that online reviews often suffer from selection bias – people with extreme opinions are more motivated to share them than people with moderate...