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~person:"Chathoth, Prakash K."
~person:"Weber, Karin"
~type:"article"
~type_genre:"Case study"
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Service failure and recovery in an all-suite hotel/serviced apartment context: a case study
Weber, Karin
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 195-199
Persistent link: https://www.econbiz.de/10003863498
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