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~person:"Cheung, Millissa F. Y."
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Cheung, Millissa F. Y.
Lee, Peter K. C.
24
To, W. M.
15
To, Wai Ming
15
Cheng, T. C. E.
14
Yu, Billy T. W.
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Cheung, Fung Yi Millissa
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Yang, Yefei
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Yeung, Andy C. L.
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Fan, Huan
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Lai, Linda S. L.
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Li, Gang
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Tam, Joyce F. Y.
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Yeung, Kwong
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Lau, Antonio K. W.
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Service business
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Journal of retailing and consumer services
1
Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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OLC EcoSci
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Management commitment to service quality and organizational outcomes
Cheung, Millissa F. Y.
;
To, W. M.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 259-272
Persistent link: https://www.econbiz.de/10003980793
Saved in:
2
Customer involvement and perceptions : the moderating role of customer co-production
Cheung, Millissa F. Y.
;
To, W. M.
- In:
Journal of retailing and consumer services
18
(
2011
)
4
,
pp. 271-277
Persistent link: https://www.econbiz.de/10009232594
Saved in:
3
Explore how Chinese consumers evaluate retail service quality and satisfaction
To, W. M.
;
Tam, Joyce F. Y.
;
Cheung, Millissa F. Y.
- In:
Service business
7
(
2013
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10009728537
Saved in:
4
Explore how Chinese consumers evaluate retail service quality and satisfaction
To, W. M.
;
Tam, Joyce F. Y.
;
Cheung, Millissa F. Y.
- In:
Service business
7
(
2013
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10010117272
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