Management commitment to service quality and organizational outcomes
Millissa F. Y. Cheung; W. M. To
| Year of publication: |
2010
|
|---|---|
| Authors: | Cheung, Millissa F. Y. ; To, W. M. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 20.2010, 3, p. 259-272
|
| Subject: | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Arbeitsverhalten | Work behaviour | Macau |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003980793