//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Colgate, Mark R."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Book Reviews - Services Market...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
1
Language
All
Undetermined
1
Author
All
Colgate, Mark R.
Zeithaml, Valarie A.
72
Bitner, Mary Jo
66
Berry, Leonard L.
28
Parasuraman, A.
26
Lafferty, Barbara A.
24
Ostrom, Amy L.
13
Gremler, Dwayne D.
10
Lemon, Katherine N.
10
Rust, Roland T.
10
Brown, Stephen W.
9
Goldsmith, Ronald E.
8
Meuter, Matthew L.
8
Brown, Stephen Walter
7
Jarvis, Cheryl Burke
6
Mende, Martin
5
Parasuraman, Ananthanarayanan
5
Edmondson, Diane R.
4
Malhotra, Arvind
4
Bolton, Ruth N.
3
Cadwallader, Susan
3
Hult, G.Tomas M.
3
Mohr, Lois A.
3
Barnett, Michael L.
2
Fisk, Raymond P.
2
Gallan, Andrew S.
2
Goul, Michael
2
Morgan, Felicia N.
2
Roundtree, Robert
2
Bateson, John E. G.
1
Berry, Leonhard L.
1
Bolton, Ruth N
1
Booms, Bernard H.
1
Boulding, William
1
Bowen, David E.
1
Broetzmann, Scott M.
1
Brucks, Merrie
1
Burkhard, Kevin A.
1
Carrillat, François A.
1
Chase, Richard B.
1
more ...
less ...
Published in...
All
The service industries journal
1
Source
All
OLC EcoSci
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Services Marketing: Integrating Customer Focus Across the Finn (Second Edition)
Colgate, Mark R.
;
Zeithaml, Valarie A.
;
Bitner, Mary Jo
- In:
The service industries journal
21
(
2001
)
1
,
pp. 242
Persistent link: https://www.econbiz.de/10006279308
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->