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How publics react to crisis communication efforts : comparing crisis response reactions across sub-arenas

Coombs, W. Timothy - In: Journal of communication management : an international … 18 (2014) 1, pp. 40-57

Persistent link: https://www.econbiz.de/10010254397

Amazon.com's Orwellian nightmare : exploring apology in an online environment

Coombs, W. Timothy; Holladay, Sherry J. - In: Journal of communication management : an international … 16 (2012) 3, pp. 280-295

Persistent link: https://www.econbiz.de/10009581817

The value of communication during a crisis : insights from strategic communication research

Coombs, W. Timothy - In: Business horizons 58 (2015) 2, pp. 141-148

Persistent link: https://www.econbiz.de/10010497521

Debunking the myth of denial's effectiveness in crisis communication : context matters

Coombs, W. Timothy; Holladay, Sherry Jean; Claeys, An-Sofie - In: Journal of communication management : an international … 20 (2016) 4, pp. 381-395

Persistent link: https://www.econbiz.de/10011645665

Catalytic defiance as a crisis communication strategy : the risk of pursuing long-term objectives

Yehya, Nadine A.; Coombs, W. Timothy - In: Business horizons 60 (2017) 4, pp. 463-472

Persistent link: https://www.econbiz.de/10011707715

The handbook of crisis communication

Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2023 - Second edition

"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a … comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and … research of more than 50 top scholars, the book provides a starting point for developing crisis communication as a distinctive …