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УПРАВЛЕНИЕ КАЧЕСТВОМ ГОСТИНИЧН...
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Dahlgaard-Park, Su Mi
Antony, Jiju
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Dale, Barrie G.
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Rahman, Zillur
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Shahin, Arash
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Tarí, Juan José
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Töpfer, Armin
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Gremyr, Ida
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Chiarini, Andrea
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Dahlgaard, Jens Jörn
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Zairi, Mohamed
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Casadesús, Martí
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
International journal of quality and service sciences
2
Source
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ECONIS (ZBW)
19
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1
Service quality management and ecosystem theory
Chen, Zhiran
;
Dahlgaard-Park, Su Mi
;
Yu, Liying
- In:
Total quality management & business excellence : an …
25
(
2014
)
10
,
pp. 1190-1205
Persistent link: https://www.econbiz.de/10010417980
Saved in:
2
Special issue: The human dimension and organizational performance
Dahlgaard-Park, Su Mi
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009509656
Saved in:
3
Quality and lean health care : a system for assessing and improving the health of healthcare organisations
Dahlgaard, Jens Jörn
;
Pettersen, Jostein
; …
- In:
Total quality management & business excellence : an …
22
(
2011
)
6
,
pp. 673-689
Persistent link: https://www.econbiz.de/10009243130
Saved in:
4
The quality movement : where are you going?
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
22
(
2011
)
5
,
pp. 493-516
Persistent link: https://www.econbiz.de/10009243171
Saved in:
5
Special issue: Business excellence and quality management systems
Dahlgaard-Park, Su Mi
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009424184
Saved in:
6
P-Z, index
Dahlgaard-Park, Su Mi
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011338740
Saved in:
7
A-O
Dahlgaard-Park, Su Mi
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011338741
Saved in:
8
The SAGE encyclopedia of quality and the service economy
Dahlgaard-Park, Su Mi
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011338893
Saved in:
9
Special issue: Quality of services
Dahlgaard-Park, Su Mi
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009687563
Saved in:
10
Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987 - 2011)
Dahlgaard-Park, Su Mi
;
Chen, Chi-kuang
;
Jang, Jiun-yi
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10009723464
Saved in:
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