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Sources of Generalized versus Issue-Specific Dis/Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation
Dant, Rajiv P.; Lumpkin, James R.; Rawwas, Mohammed Y. A. - In: Journal of Business Research 42 (1998) 1, pp. 7-23
Persistent link: https://www.econbiz.de/10005465734
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An Empirical Investigation of the Linkages among Relationalism, Environmental Uncertainty, and Bureaucratization
Paswan, Audhesh K.; Dant, Rajiv P.; Lumpkin, James R. - In: Journal of Business Research 43 (1998) 3, pp. 125-140
Persistent link: https://www.econbiz.de/10005474297
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An Empirical Investigation of the Linkages among Relationalism, Environmental Uncertainty, and Bureaucratization
Paswan, Audhesh K.; Dant, Rajiv P.; Lumpkin, James R. - In: Journal of business research : JBR 43 (1998) 3, pp. 125-140
Persistent link: https://www.econbiz.de/10006732406
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Sources of Generalized versus Issue-Specific Dis-Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation
Dant, Rajiv P.; Lumpkin, James R.; Rawwas, Mohammed Y.A. - In: Journal of business research : JBR 42 (1998) 1, pp. 7-24
Persistent link: https://www.econbiz.de/10006733633