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Efficiency measurement in medical tourism : a DEA approach
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: International journal of process management and … 5 (2015) 1, pp. 90-112
Persistent link: https://www.econbiz.de/10011403991
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Medical tourism service quality : an Indian perspective
Debata, Bikash Ranjan; Mahapatra, Siba Sankar; Patnaik, … - In: New business opportunities in the growing e-tourism industry, (pp. 149-180). 2015
Persistent link: https://www.econbiz.de/10011391892
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Interrelations of service quality and service loyalty dimensions in medical tourism : a structural equation modelling approach
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: Benchmarking : an international journal ; BIJ 22 (2015) 1, pp. 18-55
Persistent link: https://www.econbiz.de/10010519965
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An integrated approach for service quality improvement in medical tourism : an Indian perspective
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: International journal of services and operations management 13 (2012) 1, pp. 119-145
Persistent link: https://www.econbiz.de/10009628966
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Development of an instrument for measuring service quality of medical tourism in India
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: International journal of Indian culture and business … 4 (2011) 6, pp. 589-608
Persistent link: https://www.econbiz.de/10009377767