An integrated approach for service quality improvement in medical tourism : an Indian perspective
Bikash Ranjan Debata; Bhaswati Patnaik and S. S. Mahapatra; Sreekumar
| Year of publication: |
2012
|
|---|---|
| Authors: | Debata, Bikash Ranjan ; Patnaik, Bhaswati ; Mahapatra, Siba Sankar ; Sreekumar |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 13.2012, 1, p. 119-145
|
| Subject: | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Gesundheitstourismus | Health tourism | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009628966