With more customers purchasing pre-owned or used products in the apparel industry, firms are increasingly adopting resale based business models generally through either a:(i) trade-in with a resale program, where a firm offers a trade-in discount on a new product and resells the traded-in...

Content on non-profit user-generated content (UGC) platforms, such as Wikipedia, is generally created and maintained as open-collaboration projects by UGC communities who are also users of these platforms. Furthermore, the financial sustainability of these platforms depends on funding from...

The viability and success of ride hailing platforms such as Uber, Lyft, depend on how they manage their demand and pool of available drivers. In this paper, we examine how ride hailing platforms can meet demand with supply in a competitive setting where the number of available drivers depends on...

Proprietary software firms have recently begun to emulate the open source software community in opening up some of their software. We analyze this phenomenon in the context of resource allocation between fixing defects and the development of the next version of the software — an important...

The success of mobility as a service (MaaS) platforms, like Uber and Lyft, depends on how they manage their demand and the pool of drivers. In MaaS platforms, driver compensation has been at the forefront of discussion. Furthermore, since these platforms have only just been profitable, they are...