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Anger suppression in negotiations : the roles of attentional focus and anger source
Shao, Bo; Wang, Lu; Cheng, David C.; Doucet, Lorna - In: Journal of business and psychology 30 (2015) 4, pp. 747-758
Persistent link: https://www.econbiz.de/10011413469
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A laughing matter : patterns of laughter and the effectiveness of working dyad's
Wang, Lu; Doucet, Lorna; Waller, Mary; Sanders, Karin; … - In: Organization science : a journal of the Institute for … 27 (2016) 5, pp. 1142-1160
Persistent link: https://www.econbiz.de/10011606526
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I know how you feel, but it does not always help : integrating emotion recognition, agreeableness, and cognitive ability in a compensatory model of service performance
Doucet, Lorna; Shao, Bo; Wang, Lu; Oldham, Greg R. - In: Journal of service management 27 (2016) 3, pp. 320-338
Persistent link: https://www.econbiz.de/10011583535
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Culture, affect and social influence in decision-making groups
Wang, Lu; Doucet, Lorna; Northcraft, Gregory - In: National culture and groups, (pp. 147-172). 2006
Persistent link: https://www.econbiz.de/10003782977