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Služby v procese transformácie...
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Dienstleistungssektor
22
Service industry
22
Dienstleistung
11
Services
11
Innovation
9
Schweden
6
Sweden
6
Betriebliche Wertschöpfung
5
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Dienstleistungsqualität
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Customer integration
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Kundenintegration
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New product development
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Service-Dominant Logic
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Service-dominant logic
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Unternehmensdienstleistung
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Business ethics
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Corporate Social Responsibility
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Corporate social responsibility
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Customer service
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Forschung
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Furniture retailing
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Kundenservice
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Multiple case study
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Möbelhandel
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Nachhaltige Entwicklung
2
New service development
2
Research
2
Resource integration
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Sustainable development
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Unternehmensethik
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Collection of articles of several authors
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English
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Edvardsson, Bo
Pauhofová, Iveta
47
Morvay, Karol
42
Gallouj, Fai͏̈z
41
Mattoo, Aaditya
41
Okáli, Ivan
39
Baláž, Vladimír
35
Corsten, Hans
35
Gabrielová, Herta
35
Kaiser, Ulrich
35
Rubalcaba-Bermejo, Luis
32
Cuadrado Roura, Juan R.
30
Daniels, Peter W.
30
Kárász, Pavol
30
Nemec, Juraj
30
Ferenčíková, Soňa
28
Miles, Ian D.
28
Djellal, Faridah
27
Huber, Peter
27
Wirtz, Jochen
26
Lubyová, Martina
25
Ours, Jan C. van
25
Hoekman, Bernard M.
24
Outrata, Richard
24
Talib, Faisal
24
Blaas, Gejza
23
Bosch, Gerhard
23
Bruhn, Manfred
23
Fidrmuc, Jarko
23
Hanousek, Jan
23
Chajdiak, Jozef
22
Frank, Karol
22
Rahman, Zillur
22
Gornig, Martin
21
Hošková, Adela
21
Komínková, Zora
21
Páleník, Viliam
21
Falk, Martin
20
Frensch, Richard
20
Gössinger, Ralf
20
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Journal of service management
4
Business transformation for a sustainable future
2
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
1
Journal of business research : JBR
1
Journal of service research
1
Journal of service research : JSR
1
Management, organizations and society
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Routledge series in management, organization and society
1
Services science : fundamentals, challenges and future developments
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
The service industries journal
1
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ECONIS (ZBW)
22
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1
Management i tjänstesamhället
Edvardsson, Bo
(
contributor
)
-
1988
-
1. upl
Persistent link: https://www.econbiz.de/10000740280
Saved in:
2
Tjänstesverige
Edvardsson, Bo
;
Magnusson, Leif
-
1988
Persistent link: https://www.econbiz.de/10000754882
Saved in:
3
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
4
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
5
Services science with a focus on academia and company collaboration
Edvardsson, Bo
;
Gustaffson, Anders
- In:
Services science : fundamentals, challenges and future …
,
(pp. 137-147)
.
2007
Persistent link: https://www.econbiz.de/10003605043
Saved in:
6
Success factors in new service development and value creation through services
Edvardsson, Bo
;
Gustafsson, Anders
;
Enquist, Bo
- In:
Advances in services innovations
,
(pp. 165-183)
.
2007
Persistent link: https://www.econbiz.de/10003387969
Saved in:
7
The internationalization process in service companies
Edvardsson, Bo
;
Edvinsson, Leif
;
Nyström, Harry
- In:
Implementing international services : a tailorable …
,
(pp. 15-34)
.
2011
Persistent link: https://www.econbiz.de/10009356749
Saved in:
8
My customers are in my blind spot : are they changing and I cannot see it?
Wägar, Karolina
;
Roos, Inger
;
Ravald, Annika
; …
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 150-165
Persistent link: https://www.econbiz.de/10009548675
Saved in:
9
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
10
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
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