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Do relational norms matter in outsourcing relationships? : lesson learned from hotel sectors

Lai, Pei-Chun; Espino-Rodríguez, Tomás F.; Baum, Tom - In: Tourism economics : the business and finance of tourism … 25 (2019) 2, pp. 189-212

Persistent link: https://www.econbiz.de/10011986367

Dimensions of behavior and proactive improvement in hotel outsourcing relationships : the role of justice

Espino-Rodríguez, Tomás F.; Ramírez-Fierro, Juan Carlos - In: Service business 13 (2019) 3, pp. 479-508

Persistent link: https://www.econbiz.de/10012124353

Analysis of the online reputation based on customer ratings of lodgings in tourism destinations

Rodríguez-Díaz, Manuel; Rodríguez-Díaz, Rosa; … - In: Administrative Sciences : open access journal 8 (2018) 3/51, pp. 1-18

This study analyzes customers' online social communication to rate lodgings and tourist destinations. A practical methodology is proposed to analyze the online reputation of lodgings as well as the main concepts rated by customers in their online social communication process. To this end, an...

Persistent link: https://www.econbiz.de/10012125305

The structural and infrastructural decisions of operations management in the hotel sector and their impact on organizational performance

Espino-Rodríguez, Tomás F.; Gil-Padilla, Antonia M. - In: Tourism and hospitality research : the surrey quarterly … 15 (2015) 1, pp. 3-18

Persistent link: https://www.econbiz.de/10010515381

How hotels compete on the basis of competitive priorities and their relationship with infrastructural and structural decisions

Espino-Rodríguez, Tomás F. - In: Service business 10 (2016) 4, pp. 737-773

Persistent link: https://www.econbiz.de/10011722427

Managers' attitudes toward hotel outsourcing in a tourist destination : an approach from the benefits and risks perspective

Espino-Rodríguez, Tomás F.; Ramírez-Fierro, Juan Carlos - In: Tourism management perspectives : TMP 26 (2018), pp. 143-152

Persistent link: https://www.econbiz.de/10011852506

The tendency to outsorce hotel operations : strategic reasons and relationship to activity performance and size

Espino-Rodríguez, Tomás F. - In: Tourism review of AIEST 59 (2004) 2, pp. 17-25

Persistent link: https://www.econbiz.de/10002467888

Strategic value and resources and capabilities of the information systems area and their impact on organizational performance in the hotel sector

Gil-Padilla, Antonia M.; Espino-Rodríguez, Tomás F. - In: Tourism review : the official journal of the AIEST 63 (2008) 3, pp. 21-47

Persistent link: https://www.econbiz.de/10003833389

Activity outsourcing and competitive strategy in the hotel industry : the moderator role of asset specificity

Espino-Rodríguez, Tomás F.; Lai, Pei-Chun - In: International journal of hospitality management 42 (2014), pp. 9-19

Persistent link: https://www.econbiz.de/10010410817

Risks and benefits of outsourcing hotel operations : a comparison between Scotland and Taiwan

Espino-Rodríguez, Tomás F.; Lai, Pei-Chun; Baum, Tom - In: Tourism economics : the business and finance of tourism … 18 (2012) 1, pp. 95-120

Persistent link: https://www.econbiz.de/10009518248