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Evanschitzky, Heiner
Sousa, Carlos M. P.
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Mood regulation, customer participation, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
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2
Control mechanisms, management orientations, and the creativity of service employees : symmetric and asymmetric modeling
Coelho, Filipe
;
Evanschitzky, Heiner
;
Sousa, Carlos M. P.
; …
- In:
Journal of business research : JBR
132
(
2021
),
pp. 753-764
Persistent link: https://www.econbiz.de/10012581659
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