Meditec is a German manufacturer of instruments for surgeries. The company is quality leader in this sector and supplies many German and international hospitals. However, the opportunities for differentiation against competitors decrease continuously. New competitors from emerging markets are...

Innovations expressed by customers are often unstructured, unclear, and ambiguous, making it difficult to interpret customers’ contributions, integrate them into a company’s R&D department and transfer them into comprehensible requirements for the development of product, service or software...

Carve-outs belong to the most disruptive events companies – especially IT departments – are subject to. Yet the impact of these events on the IT alignment of the involved business units is largely unknown. This paper utilizes an alignment model to analyze specific IT-related challenges of...

Health care services in German hospitals are causing immense expenses. Successful IT Governancemight help to support specific challenges for every organization with an adequate use of IT. Themarket structure of hospitals in Germany is very heterogeneous, e.g. in size and sponsorship. Thispaper...

Kunden wünschen zunehmend Komplettlösungen, welche ihre Probleme ganzheitlich lösen, ohne dass sie selbst noch Integrationsleistungen erbringen müssen. Diese Komplettlösungen bestehen oftmals aus Produkt-, Dienstleistungs- und Softwarekomponenten, welche zu einem hybriden Produkt integriert...