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Capturing and prioritizing students’ requirements for course design by embedding Fuzzy-AHP and linear programming in QFD

Kamvysi, Konstantina; Gotzamani, Katerina; … - In: European Journal of Operational Research 237 (2014) 3, pp. 1083-1094

Customer requirements play a vital and important role in the design of products and services. Quality Function Deployment (QFD) is a popular, widely used method that helps translate customer requirements into design specifications. Thus, the foundation for a successful QFD implementation lies in...

Persistent link: https://www.econbiz.de/10010871250

Aligning customer requirements and organizational constraints to service processes and strategies

Paltayian, George; Gotzamani, Katerina D.; Georgiou, … - In: Business process management journal 23 (2017) 5, pp. 1018-1042

Persistent link: https://www.econbiz.de/10011785811

Integrating DEAHP and DEANP into the quality function deployment

Kamvysi, Konstantina; Gotzamani, Katerina; Georgiou, … - In: The TQM journal : the international review of … 22 (2010) 3, pp. 293-316

Persistent link: https://www.econbiz.de/10003978229

Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD

Kamvysi, Konstantina; Gotzamani, Katerina; … - In: European journal of operational research : EJOR 237 (2014) 3, pp. 1083-1094

Persistent link: https://www.econbiz.de/10010384623

The application of quality function deployment in service quality management

Andronikidis, Andreas; Georgiou, Andreas C.; Gotzamani, … - In: The TQM magazine : the international bi-monthly for … 21 (2009) 4, pp. 319-333

Persistent link: https://www.econbiz.de/10008270046

Integrating DEAHP and DEANP into the quality function deployment

Kamvysi, Konstantina; Gotzamani, Katerina; Georgiou, … - In: The TQM journal : the international review of … 22 (2010) 3, pp. 293-317

Persistent link: https://www.econbiz.de/10008406703

A quality function deployment framework for service strategy planning

Kamvysi, Konstantina; Andronikidis, Andreas; Georgiou, … - In: Journal of retailing and consumer services 73 (2023), pp. 1-13

Persistent link: https://www.econbiz.de/10014303357