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~person:"Gioia, Dennis A."
~person:"Hamel, Gary"
~subject:"Customer satisfaction"
~type_genre:"Fallstudie"
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Bitte recht freundlich!
Hamel, Gary
- In:
Harvard-Business-Manager : das Wissen der Besten
38
(
2016
),
pp. 104-109
Persistent link: https://www.econbiz.de/10011537013
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