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Year of publication: |
2016
|
---|---|
Authors: | Hamel, Gary |
Published in: |
Harvard-Business-Manager : das Wissen der Besten. - Hamburg : Manager-Magazin-Verl.-Ges., ISSN 0945-6570, ZDB-ID 1138095-0. - Vol. 38.2016, Sonderheft, p. 104-109
|
Subject: | Unternehmenskultur | Corporate culture | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | USA | United States |
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